Amelia vs LivePerson: who uses which
Customers, public proof and the companies that use both.
On usedby, 12 companies use Amelia and 41 use LivePerson. 1 company uses both, including GoDaddy. LivePerson leads among the Banking & Mortgages companies on usedby that use either tool.Latest check Oct 14, 2026: 50 of 53 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.
Who uses Amelia, LivePerson, or both
Every company with a public proof for at least one of the two tools.
11
use only Amelia
1
company uses both
40
use only LivePerson
11 companies use only Amelia, 40 use only LivePerson and 1 uses both, out of the 52 companies on usedby that use at least one of them.
Who uses both
Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.
| Company | First public proof, Amelia |
|---|---|
 GoDaddy | On or before Sep 2026 |
By industry
Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Amelia, LivePerson or both: a share of the companies on usedby, not of the market.
Amelia onlyBothLivePerson only
More common with LivePerson
- Banking & Mortgages7 of the 8 Banking & Mortgages companies on usedby that use either tool use LivePerson.
- Telecommunications6 of the 6 Telecommunications companies on usedby that use either tool use LivePerson.
- Insurance & InsurTech3 of the 5 Insurance & InsurTech companies on usedby that use either tool use LivePerson.
Source: every usedby line, from confirmed proofs to job-post signals (the weakest proof level).
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
AmeliaLivePersonWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Questions about Amelia and LivePerson
Which is used more, Amelia or LivePerson?
LivePerson has more customers on usedby: 41 against 12 for Amelia.
Do companies use both Amelia and LivePerson?
Yes. 1 company uses both on usedby, including GoDaddy.
Who uses Amelia?
12 companies on usedby, each with the public page that shows it. See who uses Amelia.
Who uses LivePerson?
41 companies on usedby, each with the public page that shows it. See who uses LivePerson.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.