8
AI tools in use at Gorgias
Gorgias uses 8 AI tools: ChatGPT and Claude (Customer support), Hightouch (Data Cloud & Analytics), Sana (HR & People Development), Zilliz (Vector Databases), and 3 other tools. 3 are confirmed by a published story, quote or press release; 2 are listed on the vendor's own pages. 3 of them rest on job posts only: signal, the weakest proof.Latest check Oct 7, 2026: 8 of 8 tools checked, from 8 public sources.
- Industry
- Sales Tech & CRM
- Website
- gorgias.com
- AI tools in use
- 8Median for the 66 Sales Tech & CRM companies on usedby: 1
- Latest check
- October 7, 20268 of 8 tools checked so far
Every AI tool at Gorgias
8 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Hightouch | Data Cloud & Analytics | — | hightouch.com | |
 Sana | HR & People Development | — | sanalabs.com | |
 Zilliz | Vector Databases | — | zilliz.com | |
 Fetcher | Recruiting & Talent Acquisition | — | fetcher.ai | |
 Grain | Meeting Assistants | — | grain.com | |
 ChatGPT | Customer support | Job post, Sep 2026 | jobs.ashbyhq.com | |
 Claude | Customer support | Job post, Sep 2026 | jobs.ashbyhq.com | |
 HubSpot | Marketing | Job post, Sep 2026 | jobs.ashbyhq.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In Gorgias's own words
Published results, each linked to its dated source. We quote, we do not score.
Gorgias compared to other Sales Tech & CRM companies
Gorgias uses 8 AI tools. The median among the 66 Sales Tech & CRM companies on usedby is 1. 58 of its 65 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
66 Sales Tech & CRM companies on usedby, by number of AI tools
- 35 companies with 1 tool
- 12 companies with 2 tools
- 3 companies with 3 tools
- 3 companies with 4 tools
- 1 company with 5 tools
- 1 company with 6 tools
- 3 companies with 7 tools
- 8 companies with 8 tools or more
What its peers use that Gorgias does not
Questions about AI at Gorgias
What AI tools does Gorgias use?
Gorgias uses 8 AI tools: Hightouch, Sana, Zilliz, Fetcher, Grain, ChatGPT, Claude, and HubSpot. 3 are confirmed by a published story, quote or press release, and 2 are listed on the vendor's own pages. 3 of them rest on job posts only: signal, the weakest proof.
Does Gorgias use Recall?
usedby has not found a public page showing that Gorgias uses Recall. Recall is the most used AI tool among the 66 Sales Tech & CRM companies on usedby: 14 of them use it. See who uses Recall.
How does Gorgias compare to other Sales Tech & CRM companies?
Gorgias uses 8 AI tools. The median among the 66 Sales Tech & CRM companies on usedby is 1, and 58 of its 65 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Gorgias uses?
Each tool is linked to a public page that names Gorgias: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Gorgias, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.