The use case: how Gorgias deploys Sentry
Gorgias, an eCommerce helpdesk provider, uses Sentry for error monitoring across its frontend and backend to catch, group, and triage production issues, assign ownership with Codeowners, and track release stability and adoption. Sentry alerts feed Slack and deployment rollbacks, and engineering leaders also review issue trends over time.
More reported results
Figures published in Sentry’s case study. They are not independently measured by usedby.
Gorgias ships product updates and new features through an average of 10 deployments a day.
In the customer’s words
When we release a new feature or project we monitor Sentry very closely to see if there are new errors and resolve them very quickly - in a matter of hours I’d say.Other AI tools used by Gorgias
Other public relationships recorded on usedby.
Explore Gorgias’s AI stack
Other companies using Sentry
Customers across industries, with public evidence.
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BitnamiConfirmedGo straight to the source
Based on Sentry’s published case study. We check the public evidence; the results are reported by the vendor.
sentry.io- Last checked
- Nov 13, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: a matter of hoursChecked
Printed word for word on the page, near the name of Gorgias.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Gorgias.
- Gorgias uses SentryChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
When we release a new feature or project we monitor Sentry very closely to see if there are new errors and resolve them very quickly - in a matter of hours I’d say.