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Who uses Unit21?

Agentic AI platform for fraud and AML operations, from real-time detection to investigation and filing. unit21.ai

40

companies use Unit21

21 confirmed 19 observed

40 companies use Unit21. 8% are in Crypto & Web3. Confirmed or observed customers include Intuit, Rippling, and Brex. 21 of them are confirmed by a published case study, quote or press release.Latest check Oct 7, 2026: 40 of 40 companies checked, from 20 public sources.

Category
Fraud & AML
Customers by proof
21 confirmed, 19 observed
Top industry
Crypto & Web3, 8% of customers
Security
SOC 2 Type IISource: unit21.ai, checked Oct 7, 2026
Most similar
Sardine, 3 shared customers
Website
unit21.ai

What Unit21 does

Unit21 runs fraud prevention and anti-money laundering operations with AI agents that detect suspicious activity and investigate alerts, including drafting case narratives. The platform combines real-time transaction monitoring, device intelligence, sanctions screening, customer risk rating, case management and regulatory filing. Customers include Chime, Brex, Intuit, Rippling and Sallie Mae.

Written by usedby from unit21.ai.

Main features

  • Detection and investigation AI agents
  • Real-time transaction monitoring
  • Device intelligence
  • Sanctions and payment screening
  • Case management and regulatory filing
  • Fraud consortium data network

Common uses

  • AML transaction monitoring
  • Payment fraud prevention
  • Alert investigation
  • SAR filing

Works with

  • MySQL
  • MongoDB
  • Google BigQuery
  • AWS
  • Snowflake
  • Databricks

40 companies use Unit21

Every company below links to the public page that shows it uses Unit21. Open a row to see the dated capture.

Customers over time: appears once we have six months of archived captures.

CompanyIndustryProof
IntuitFintech & Payments
RipplingHR & Recruiting
BrexFintech & Payments
ChimeFintech & Payments
GustoHR & Recruiting
Bakkt—
BOM Bank—
Central Payments—
Cogent Bank—
Directions Credit Union—
Showing 10 of 40.

By industry

8% of Unit21's customers are in Crypto & Web3.

Crypto & Web33
Fintech & Payments3
HR & Recruiting2
Other32

Is Unit21 right for your company?

See what companies in your industry use, from the companies we track. Pick your industry.

Of the 18 Crypto & Web3 companies on usedby, 3 are listed as Unit21 customers. None uses only another Fraud & AML tool.

  • Unit21 only, 17%
  • Unit21 and another tool in Fraud & AML, 0%
  • Another tool in Fraud & AML only, 0%
  • No Fraud & AML tool we can see, 83%

These are companies usedby tracks because a public page names them, often Unit21's own customer page. It is not a market share. A company counts once, whatever the number of tools it uses.

What customers report

Results as published by Unit21 and its customers. Each one links to its dated source. We quote, we do not score.

2 daysAudit prep time, down from 2 weeks

Sila
Vendor case studyCaptured Oct 7, 2026

350%Increase in SAR filings

Metal Pay
Vendor case studyCaptured Oct 7, 2026

66%Reduction in SAR filing time

DriveWealth
Vendor case studyCaptured Oct 7, 2026

$400K+customer fraud loss prevented

Cogent Bank
Vendor case studyCaptured Oct 7, 2026

15%false positive rate

Bakkt
Vendor case studyCaptured Oct 7, 2026

70%reduction in fraud losses

Service Credit Union
Vendor case studyCaptured Oct 7, 2026

$30K+fraudulent checks stopped in the first 6 months

BOM Bank
Vendor case studyCaptured Oct 7, 2026

44%reduction in median alert review time with AI

Uphold
Vendor case studyCaptured Oct 7, 2026

72%reduction in alert backlog

Underdog Fantasy
Vendor case studyCaptured Oct 7, 2026

3 → 1Legacy systems consolidated into a single

Sunrise Banks
Vendor case studyCaptured Oct 7, 2026

Read the story

Directions Credit Union
Vendor case studyCaptured Oct 7, 2026

Read the story

MoonPay
Vendor case studyCaptured Oct 7, 2026
Our prep time for an audit using Unit21 went from 2 weeks to 2 days! This operational efficiency gives us great peace of mind!
Max Ramsey, Director of Banking Operations, Sila. Source, Captured Oct 7, 2026
No one has to remember about an investigation. It sits in a case, and we know we can come back to it at any point. Unit21 has provided people with a clearer process on their day-to-day role, which has improved team morale.
Paulo Donati, Compliance & Risk Operations Manager, Metal Pay. Source, Captured Oct 7, 2026
Here, 12 of 15 stories about Unit21.Browse stories of every tool

Before you buy Unit21

What Unit21 publishes on the points buyers check first, each with its source and check date.

SecuritySOC 2 Type IIunit21.ai, checked Oct 7, 2026
IntegrationsAIPrise, Alacriti, Alkami, Aurora MySQL, Bankjoy, BigQuery, Castle, Chainalysis, Corelation, Databricks, Elliptic, Finastraunit21.ai, checked Oct 7, 2026

Questions to ask in your demo

  1. Which of your customers look like us, by industry and size?
  2. What does a pilot cost, and what decides the move to a full contract?
  3. Where is our data stored, who can access it, and is it used to train models?
  4. How does Unit21 work with the tools we already use?

Unit21 alternatives

Tools compared with Unit21 most often, with the customers they share.

ToolCustomersShared with Unit21Compare
Sardine32 customers, 3 shared323Unit21 vs Sardine
Feedzai21 customers, 1 shared211Unit21 vs Feedzai
Bretton AI (formerly Greenlite)14 customers, 1 shared141Unit21 vs Bretton AI (formerly Greenlite)
ComplyAdvantage19 customers, 0 shared190Unit21 vs ComplyAdvantage
Quantexa11 customers, 0 shared110Unit21 vs Quantexa

Questions about Unit21

Who uses Unit21?

40 companies use Unit21, including Intuit, Rippling, and Brex.

Which industries use Unit21?

The industries with the most Unit21 customers are Crypto & Web3 (3), Fintech & Payments (3), and HR & Recruiting (2).

What are the alternatives to Unit21?

The tools compared with Unit21 most often are Sardine (32 customers, 3 shared), Feedzai (21 customers, 1 shared), Bretton AI (formerly Greenlite) (14 customers, 1 shared), and ComplyAdvantage (19 customers, 0 shared). See all Unit21 alternatives.

How does usedby know who uses Unit21?

Each company is linked to a public page that names it: Unit21's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.

What do confirmed, observed and signal mean?

Confirmed (21): a case study, a named quote or a press release. Observed (19): Unit21 shows the company on its own pages, for example a logo wall. Signal (0): a job post shows the company’s employees use Unit21, the weakest proof. Every level counts as a customer, and each line shows its level.

How current is this list?

The most recent check was on October 7, 2026, and 40 of 40 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.

Changes and sources

New customers

No new customer yet. Tracking of Unit21 started on October 7, 2026. New customers appear after two complete checks of its pages.

Where this data comes from

Customer page unit21.ai/customersCaptured Oct 7, 2026
20 case studies, quotes and press releasesLatest capture Oct 7, 2026