2
AI tools in use at MoonPay
MoonPay uses 2 AI tools: Unit21 (Fraud & AML) and Live Person (Chatbots & Live Chat). 1 is confirmed by a published story, quote or press release; 1 is listed on the vendor's own pages.Latest check Oct 7, 2026: 2 of 2 tools checked, from 3 public sources.
- Industry
- Crypto & Web3
- Website
- moonpay.com
- AI tools in use
- 2Median for the 18 Crypto & Web3 companies on usedby: 1
- Latest check
- October 7, 20262 of 2 tools checked so far
Every AI tool at MoonPay
2 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Unit21 | Fraud & AML | — | unit21.ai | |
 Live Person | Chatbots & Live Chat | — | liveperson.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In MoonPay's own words
Published results, each linked to its dated source. We quote, we do not score.
Compliance isn’t a cost center at MoonPay—it’s a growth engine. With Unit21 and using the native Chainalysis integration, we’re able to scale globally, reduce needless customer friction, and meet regulatory obligations with confidence. That foundation allows us to innovate faster and grow responsibly.MoonPay compared to other Crypto & Web3 companies
MoonPay uses 2 AI tools. The median among the 18 Crypto & Web3 companies on usedby is 1. 12 of its 17 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
18 Crypto & Web3 companies on usedby, by number of AI tools
- 12 companies with 1 tool
- 4 companies with 2 tools
- 1 company with 3 tools
- 0 companies with 4 tools
- 0 companies with 5 tools
- 0 companies with 6 tools
- 0 companies with 7 tools
- 1 company with 8 tools or more
What its peers use that MoonPay does not
Questions about AI at MoonPay
What AI tools does MoonPay use?
MoonPay uses 2 AI tools: Unit21 and Live Person. 1 is confirmed by a published story, quote or press release, and 1 is listed on the vendor's own pages.
Does MoonPay use Unit21?
Yes. A published story, quote or press release confirms it (captured Oct 7, 2026). Unit21 is the most used AI tool among the 18 Crypto & Web3 companies on usedby: 3 of them use it. See who uses Unit21.
How does MoonPay compare to other Crypto & Web3 companies?
MoonPay uses 2 AI tools. The median among the 18 Crypto & Web3 companies on usedby is 1, and 12 of its 17 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools MoonPay uses?
Each tool is linked to a public page that names MoonPay: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find MoonPay, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.