AI in Crypto & Web3: what 18 companies use
Which AI tools the Crypto & Web3 companies on usedby use, area by area, with the public page behind each line.
18
companies with a public AI tool
usedby lists 18 Crypto & Web3 companies with at least one public AI tool. Unit21 is the most used: 3 of them (17%). Then come Intercom (2) and Live Person (2). They use 2.1 AI tools on average. Coinbase (15 AI tools) and Crypto.com (3 AI tools) use the most.Latest check Oct 8, 2026: 37 of 38 public lines checked. Shares are of the 18 companies on usedby, not of the whole industry: we list a company when a public page shows its AI tools.
Most used tools
Share of the 18 Crypto & Web3 companies on usedby that use each tool
Unit21 is the most used AI tool among the 18 Crypto & Web3 companies on usedby: 3 of them (17%) use it. Intercom follows with 2 (11%).
Who uses what
AI tools per area at the 6 Crypto & Web3 companies with the most tools on usedby. Areas are tool categories: too few lines name the team.
| Company | Engineering & Data | Legal & HR | Support & CX | Operations & Workflow | Creative & Design |
|---|---|---|---|---|---|
 Coinbase | Mixpanel, Greptile, LangSmith, Anyscale, Replit, Langchain, Cursor, Snowflake, and Claude | Ivo | Resolve | Zip, n8n, and Workato | Figma |
 Crypto.com | Augment Code | Unit21 | Intercom | 0 | 0 |
 ConsenSys | 0 | 0 | Intercom and Live Person | 0 | 0 |
 CoinTracker | QA Wolf | Juicebox | 0 | 0 | 0 |
 MoonPay | 0 | Unit21 | Live Person | 0 | 0 |
 Mysten Labs | Endor Labs and Dropzone AI | 0 | 0 | 0 | 0 |
Scroll sideways for more areas.
Coinbase has AI tools in 5 of these 5 areas. Engineering & Data holds the most tools at these companies: 13 in total.
Where AI lands
Share of the 18 Crypto & Web3 companies on usedby with at least one tool in each area.
Engineering & Data is the most covered area: 8 of the 18 companies (44%). Creative & Design is the least covered, with 1 (6%).
Newest changes
New tools across the 18 Crypto & Web3 companies on usedby, last 90 days.
How to choose AI tools in Crypto & Web3
For each of the most used categories, the tool most Crypto & Web3 companies on usedby use, and the next one. Based on public use, not on our opinion.
Cognigy is next, with 1.
Greptile is next, with 1.
No other tool of this category is used here yet.
Replit is next, with 1.
18 Crypto & Web3 companies on usedby
Each company links to its AI stack and the proof behind each tool.
Questions about AI in Crypto & Web3
What is the most used AI tool in Crypto & Web3?
Unit21. 3 of the 18 Crypto & Web3 companies on usedby use it (17%). Intercom (2) and Live Person (2) come next. See who uses Unit21.
Which Crypto & Web3 companies use the most AI tools?
On usedby: Coinbase (15 AI tools), Crypto.com (3 AI tools), and ConsenSys (2 AI tools).
Which Customer Service Automation tool do Crypto & Web3 companies use?
Intercom, used by 2 of the 18 Crypto & Web3 companies on usedby. Cognigy is next, with 1.
Which Code Quality & Security tool do Crypto & Web3 companies use?
Endor Labs, used by 1 of the 18 Crypto & Web3 companies on usedby. Greptile is next, with 1.
How does usedby count AI use in Crypto & Web3?
Each line comes from a public page that names the company: a vendor's customer page, a published case study, a press release or a job post, saved with a dated capture and checked again on each run. usedby lists a company because such a page exists, so the shares on this page describe the Crypto & Web3 companies on usedby, not the whole industry.