3
AI tools in use at Crypto.com
Crypto.com uses 3 AI tools: Augment Code (Autonomous Coding Agents), Intercom (Customer Service Automation), and Unit21 (Fraud & AML). None is confirmed by a published story, quote or press release; 3 are listed on the vendor's own pages.Latest check Oct 8, 2026: 3 of 3 tools checked, from 7 public sources.
- Industry
- Crypto & Web3
- Website
- crypto.com
- AI tools in use
- 3Median for the 18 Crypto & Web3 companies on usedby: 1
- Latest check
- October 8, 20263 of 3 tools checked so far
Every AI tool at Crypto.com
3 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Augment Code | Autonomous Coding Agents | — | augmentcode.com | |
 Intercom | Customer Service Automation | On or before Apr 2026 | intercom.com | |
 Unit21 | Fraud & AML | — | unit21.ai |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
Crypto.com compared to other Crypto & Web3 companies
Crypto.com uses 3 AI tools. The median among the 18 Crypto & Web3 companies on usedby is 1. 16 of its 17 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
18 Crypto & Web3 companies on usedby, by number of AI tools
- 12 companies with 1 tool
- 4 companies with 2 tools
- 1 company with 3 tools
- 0 companies with 4 tools
- 0 companies with 5 tools
- 0 companies with 6 tools
- 0 companies with 7 tools
- 1 company with 8 tools or more
What its peers use that Crypto.com does not
Questions about AI at Crypto.com
What AI tools does Crypto.com use?
Crypto.com uses 3 AI tools: Augment Code, Intercom, and Unit21. None is confirmed by a published story, quote or press release, and 3 are listed on the vendor's own pages.
Does Crypto.com use Unit21?
Yes. Unit21 lists Crypto.com on its own pages (captured Oct 7, 2026). Unit21 is the most used AI tool among the 18 Crypto & Web3 companies on usedby: 3 of them use it. See who uses Unit21.
How does Crypto.com compare to other Crypto & Web3 companies?
Crypto.com uses 3 AI tools. The median among the 18 Crypto & Web3 companies on usedby is 1, and 16 of its 17 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Crypto.com uses?
Each tool is linked to a public page that names Crypto.com: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Crypto.com, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.