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What AI does GoFundMe use?

gofundme.com

6

AI tools in use at GoFundMe

5 confirmed 1 observed

GoFundMe uses 6 AI tools: Ada, Assembled, and Sierra (Customer Service Automation), Augment Code (Autonomous Coding Agents), HubSpot (Sales Prospecting & Enrichment), and Metaview (Recruiting & Talent Acquisition). 5 are confirmed by a published story, quote or press release; 1 is listed on the vendor's own pages.Latest check Oct 8, 2026: 6 of 6 tools checked, from 14 public sources.

AI tools in use
6
Latest check
October 8, 20266 of 6 tools checked so far

Every AI tool at GoFundMe

6 lines, each linked to the public page behind it. Open a row to see the dated capture.

ToolTeamFirst public proofProofSource
AdaCustomer Service Automation—ada.cx
AssembledCustomer Service Automation—assembled.com
Augment CodeAutonomous Coding Agents—augmentcode.com
HubSpotSales Prospecting & Enrichment—hubspot.com
SierraCustomer Service AutomationOn or before Apr 2026sierra.ai
MetaviewRecruiting & Talent Acquisition—metaview.ai

“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.

In GoFundMe's own words

Published results, each linked to its dated source. We quote, we do not score.

The daily algorithm spits out 80-90% of the schedule for us, which saves us over 2 hours a day in scheduling. Every day it’s tangible savings.
Morgan Wood, VP of Customer Operations, GoFundMe. On Assembled. Source, Captured Oct 8, 2026
Trust is fragile,
Taruvar Aggarwal, product manager at GoFundMe. On Sierra. Source, Captured Oct 7, 2026

Questions about AI at GoFundMe

What AI tools does GoFundMe use?

GoFundMe uses 6 AI tools: Ada, Assembled, Augment Code, HubSpot, Sierra, and Metaview. 5 are confirmed by a published story, quote or press release, and 1 is listed on the vendor's own pages.

How does usedby know which AI tools GoFundMe uses?

Each tool is linked to a public page that names GoFundMe: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find GoFundMe, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.