over 2 hours a day
“The daily algorithm spits out 80-90% of the schedule for us, which saves us over 2 hours a day in scheduling.”
As published on assembled.com. Captured by usedby on Oct 8, 2026.
What happened
GoFundMe uses Assembled for workforce management, generating forecasts from its Zendesk data and automated schedules that balance email and chat coverage with project time and meetings. Queue mapping lets it forecast and staff its specializations separately.
Summary written by usedby from the source page, in English. The figures are those of Assembled and GoFundMe, not ours.
- 80-90%“GoFundMe uses sophisticated scheduling algorithms automate 80-90% of their time spent scheduling.”
- >90%“Assembled's fully automated forecasts regularly achieve >90% weekly accuracy across email and chat channels.”
- over 100“With Assembled, GoFundMe was able to scale the team to over 100 team members while maintaining sub-hour response time to customers.”
Assembled integrates with Zendesk and generates sophisticated forecasts for GoFundMe that regularly achieve within 10% weekly accuracy. With these forecasts, GoFundMe uses Assembled's sophisticated scheduling algorithms to generate schedules that balance their email and chat needs alongside project time and meetings for the team.
The daily algorithm spits out 80-90% of the schedule for us, which saves us over 2 hours a day in scheduling. Every day it’s tangible savings.
What the story claims, and what we checked
We compared the story with its live page on Oct 8, 2026.
- The figure: over 2 hours a dayCheckedPrinted word for word on the page, near the name of GoFundMe.
- The passage quoted aboveCheckedCopied word for word from the page, near the name of GoFundMe.
- GoFundMe uses AssembledCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
- The result itselfNot checkedWe quote it; we did not measure it.
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