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How SoFi uses Sanas

As published on sanas.ai, August 2026. Captured by usedby on Oct 8, 2026.

What happened

SoFi deployed Sanas as a single speech AI platform across its BPO partners, using accent translation for offshore agents and noise cancellation for domestic agents. Voice processing runs locally on the agent endpoint, and SoFi owns and governs the software and licenses.

Summary written by usedby from the source page, in English. The figures are those of Sanas and SoFi, not ours.

One platform covered both sides of the problem: accent translation for offshore agents and noise cancellation for domestic teams. Agents didn't have to change how they worked or remember to turn anything on.

From the page. sanas.ai, captured Oct 8, 2026

I don't think there's a world where we go back.

Operations Strategy Lead, SoFi, Operations Strategy Lead, SoFi. Source, captured Oct 8, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 8, 2026.

  • The passage quoted aboveCheckedCopied word for word from the page, near the name of SoFi.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • SoFi uses SanasCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

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