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Contact center AI tools used by HealthTech & Digital Health companies

Each line links its public proof and the date usedby last checked it.

15

HealthTech & Digital Health companies use Contact center AI tools

11 confirmed 4 observed

The most used: Observe.AI (6), Assembled (3), and Dialpad (2).Data as of Oct 20, 2026

Ranking

Tools ranked by the HealthTech & Digital Health companies that use them. Ties go to the stronger proof.

Who uses each tool

Strongest proof first. A job post is a signal, the weakest proof.

  1. 1Observe.AI6 companies · Checked Oct 20, 20266
    5 confirmed 1 observed

    Observe.AI profile

  2. 2Assembled3 companies · Checked Oct 18, 20263
    2 confirmed 1 observed

    Assembled profile

  3. 3Dialpad2 companies · Checked Oct 18, 20262
    2 confirmed 0 observed

    Dialpad profile

  4. 4CallMiner2 companies · Checked Oct 18, 20262
    0 confirmed 2 observed

    CallMiner profile

  5. 5Balto1 company · Checked Oct 7, 20261
    1 confirmed 0 observed

    Balto profile

  6. 6Sanas1 company · Checked Oct 18, 20261
    1 confirmed 0 observed

    Sanas profile

How usedby counts

11 confirmed 4 observed

A company counts once per tool, at its strongest proof: confirmed (a case study, a named testimonial, a press release or the company's own account), declared (the company told usedby), observed (a vendor logo wall or customers page) or signal (a job post). Counts cover the companies on usedby, never the whole market.

No software vendor had to be left out.

Data as of October 20, 2026.

Questions

Which Contact center AI tools do HealthTech & Digital Health companies use most?

Observe.AI leads: 6 of the 15 HealthTech & Digital Health companies on usedby that use Contact center AI tools use it. Next: Assembled (3), Dialpad (2), CallMiner (2), and Balto (1). See Observe.AI.

How many HealthTech & Digital Health companies use Contact center AI tools?

15 HealthTech & Digital Health companies on usedby use at least one of 6 Contact center AI tools. It counts the companies usedby tracks.

What proof backs these lines?

Of the 15 companies, each counted at its strongest proof: 11 confirmed, 0 declared, 4 observed and 0 known from a job post.

How does usedby build this ranking?

usedby counts each HealthTech & Digital Health company once per tool, from public proof: case studies, press releases, the company's own site or its declaration to usedby, vendor customer pages and job posts. Every line shows its proof and the date usedby last checked it.