AI agents for customer service tools used by HealthTech & Digital Health companies
Each line links its public proof and the date usedby last checked it.
21
HealthTech & Digital Health companies use AI agents for customer service tools
The most used: Decagon (5), Cognigy (3), and Lorikeet (3).Data as of Oct 24, 2026
Ranking
Tools ranked by the HealthTech & Digital Health companies that use them. Ties go to the stronger proof.
Who uses each tool
Strongest proof first. A job post is a signal, the weakest proof.
1
Decagon5 companies · Checked Oct 15, 202653 confirmed 2 observed
CurologyChecked Oct 15, 2026
NoomChecked Oct 15, 2026
SimplePracticeChecked Oct 15, 2026
ŌuraChecked Oct 15, 2026
Spring HealthChecked Oct 15, 2026
2
Cognigy3 companies · Checked Oct 24, 202632 confirmed 1 observed
Reed WellbeingChecked Oct 8, 2026
VGM GroupChecked Oct 24, 2026
LincareChecked Oct 24, 2026
3
Lorikeet3 companies · Checked Oct 20, 202632 confirmed 1 observed
EasyKindChecked Oct 20, 2026
EucalyptusChecked Oct 20, 2026
TalkspaceChecked Oct 20, 2026
4
Forethought2 companies · Checked Oct 17, 202625
Tidio1 company · Checked Oct 9, 202616
Crescendo1 company · Checked Oct 18, 202617
Giga1 company · Checked Oct 23, 202618
LivePerson1 company · Checked Oct 23, 202619
Maven AGI1 company · Checked Oct 20, 2026110
Rasa1 company · Checked Oct 21, 2026111
Sierra1 company · Checked Oct 19, 2026112
Yellow.ai1 company · Checked Oct 19, 20261
How usedby counts
A company counts once per tool, at its strongest proof: confirmed (a case study, a named testimonial, a press release or the company's own account), declared (the company told usedby), observed (a vendor logo wall or customers page) or signal (a job post). Counts cover the companies on usedby, never the whole market.
No software vendor had to be left out.
Data as of October 24, 2026.
Questions
Which AI agents for customer service tools do HealthTech & Digital Health companies use most?
Decagon leads: 5 of the 21 HealthTech & Digital Health companies on usedby that use AI agents for customer service tools use it. Next: Cognigy (3), Lorikeet (3), Forethought (2), and Tidio (1). See Decagon.
How many HealthTech & Digital Health companies use AI agents for customer service tools?
21 HealthTech & Digital Health companies on usedby use at least one of 12 AI agents for customer service tools. It counts the companies usedby tracks.
What proof backs these lines?
Of the 21 companies, each counted at its strongest proof: 9 confirmed, 0 declared, 12 observed and 0 known from a job post.
How does usedby build this ranking?
usedby counts each HealthTech & Digital Health company once per tool, from public proof: case studies, press releases, the company's own site or its declaration to usedby, vendor customer pages and job posts. Every line shows its proof and the date usedby last checked it.