Decagon43 customers
Used by 43 companies on usedby. 1 also uses Netomi. Compare Netomi and Decagon
Source: decagon.ai, latest capture Oct 7, 2026.
2 of the 9 Netomi customers on usedby also use another tool on this list. The tools most often used by the same companies are Decagon (1 shared, 43 customers in all) and Cresta (1 shared, 18 customers in all).Latest check Oct 8, 2026: 567 of 580 public lines checked. Customer counts include every proof level, job-post signals included. Shared customers are counted on confirmed or observed lines on both tools.
2of 9
Netomi customers also use another tool on this list
Decagon shares the most companies with Netomi: 1 company uses both.
Ranked by shared customers
Tools of the same or a competing category, from another vendor, used by at least one company that also uses Netomi. A shared customer has a confirmed or observed line on both tools.
| # | Alternative | Shared with Netomi | Customers | Compare |
|---|---|---|---|---|
| 1 | Decagon | 1 | 43 | Compare Netomi vs Decagon |
| 2 |  Cresta | 1 | 18 |
Cresta18 customers
Used by 18 companies on usedby. 1 also uses Netomi.
Source: cresta.com, latest capture Oct 7, 2026.
Other Customer Service Automation tools on usedby
Same category, with public customers, but no company named with Netomi yet.
Switch signals
A company that left one vendor's page and appeared on another's.
No switch publishedA switch needs a departure from one vendor's page, seen on two checks in a row, and a dated arrival on another. usedby does not publish departures yet, so no switch shows here.
By industry
Which of these tools the companies on usedby use, by industry. Each row counts the companies of that industry on usedby that use at least one of these tools.
| Industry | Most used | Next | Companies |
|---|---|---|---|
| Fintech & Payments |  DevRev29% |  Assembled25% | 24 companies |
| Telecommunications |  Cognigy33% |  Sanas27% | 15 companies |
| Insurance & InsurTech |  Parloa50% | Cognigy21% | 14 companies |
| DevTools & Infrastructure | Assembled23% | Decagon23% | 13 companies |
| Banking & Mortgages |  Talkdesk58% |  Sierra17% | 12 companies |
Read the first row as: among the 24 Fintech & Payments companies on usedby that use one of these tools, 29% use DevRev. Shares can add up to more than 100% because some companies use two tools.
Questions about Netomi alternatives
Which tool shares the most customers with Netomi?
Decagon: 1 company uses both on usedby. Decagon has 43 customers in all. See who uses Decagon.
Do Netomi customers use other tools too?
2 of the 9 Netomi customers on usedby also use another tool on this list. Decagon shares the most: 1.
Which of Netomi and its alternatives do Fintech & Payments companies on usedby use?
Among the 24 Fintech & Payments companies on usedby that use one of these tools, 29% use DevRev. Assembled comes next, with 25%.
Which of Netomi and its alternatives do Telecommunications companies on usedby use?
Among the 15 Telecommunications companies on usedby that use one of these tools, 33% use Cognigy. Sanas comes next, with 27%.
How does usedby rank Netomi alternatives?
Only tools of the same or a competing category, from another vendor, count. They are ranked by shared customers: companies with a confirmed or observed line on both tools, from public pages, most with a dated capture. Tools with no shared customer are listed apart. Customer counts include every proof level, job-post signals included.