4
AI tools in use at ING
ING uses 4 AI tools: Bloomreach and Insider One (Marketing Personalization & Ads), H2O.ai (ML Ops & Training), and Quantexa (Fraud & AML). 2 are confirmed by a published story, quote or press release; 2 are listed on the vendor's own pages.Latest check Oct 8, 2026: 4 of 4 tools checked, from 4 public sources.
- Website
- ing.com
- AI tools in use
- 4
- Latest check
- October 8, 20264 of 4 tools checked so far
Every AI tool at ING
4 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 H2O.ai | ML Ops & Training | — | h2o.ai | |
 Quantexa | Fraud & AML | — | quantexa.com | |
 Bloomreach | Marketing Personalization & Ads | — | bloomreach.com | |
 Insider One | Marketing Personalization & Ads | — | insiderone.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In ING's own words
Published results, each linked to its dated source. We quote, we do not score.
At ING, we are committed to the fight against money laundering, economic crime, and continually innovating to ensure the safety and compliance of the bank. By leveraging the contextual insights generated through [Quantexa’s] platform, we can strengthen our detection models and automate key processes in our KYC and AML measures.Questions about AI at ING
What AI tools does ING use?
ING uses 4 AI tools: H2O.ai, Quantexa, Bloomreach, and Insider One. 2 are confirmed by a published story, quote or press release, and 2 are listed on the vendor's own pages.
How does usedby know which AI tools ING uses?
Each tool is linked to a public page that names ING: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find ING, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.