The use case: how Lenovo deploys Insider One
Lenovo uses Insider One's onsite personalization on its eCommerce sites, including auto-saved page configurations for returning visitors, a gamified coupon pop-up, and InStory story highlights aimed at students. The goal is to reduce drop-offs and increase engagement and program sign-ups.
More reported results
Figures published in Insider One’s case study. They are not independently measured by usedby.
Using this gamification feature increased user engagement, achieving an average click-through rate of 6%.
In the customer’s words
Insider One has provided consistent and reliable support over the last five years since 2019, catering to the different audiences for all three of Lenovo's eCommerce platforms.Other AI tools used by Lenovo
Other public relationships recorded on usedby.
Explore Lenovo’s AI stack
Insider One users in Semiconductors & Hardware
Companies in the same sector, with public evidence.
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Go straight to the source
Based on Insider One’s published case study. We check the public evidence; the results are reported by the vendor.
insiderone.com- Source published
- Jul 7, 2026
- Last checked
- Oct 8, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 8.6%Checked
The figure is on the page; its label is our wording.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Lenovo.
- The publication dateChecked
Read from the page’s own metadata, never guessed.
- Lenovo uses Insider OneChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Auto-saved page configuration for returning visitors increased Lenovo's add-to-cart click rate by 8.6%.