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BigPaywithFeedzai

How BigPay uses Feedzai

ConfirmedVendor case study · Checked Oct 7, 2026
View captured proof

The use case: how BigPay deploys Feedzai

BigPay uses Feedzai's platform to consolidate its fraud and AML monitoring into a single system, replacing manual Excel-based reviews and multiple separate tools. It applies AI and machine learning for real-time transaction fraud detection and faster deployment of fraud rules.

More reported results

Figures published in Feedzai’s case study. They are not independently measured by usedby.

400 milliseconds

The Feedzai platform exhibits fast response times, with API responses typically within 400 milliseconds, ensuring seamless and efficient transaction processing.

In the customer’s words

We are impressed with the speed and efficiency of rule deployment on the Feedzai platform. This has significantly improved our ability to respond quickly to emerging threats and adapt to evolving regulatory requirements,
Vishnu Govindasamy, Operational Risk Lead and Risk & Product Experience Squad Lead at BigPay — Source
Our partnership with Feedzai is critical in combating mule account activity. At its peak, it took weeks to respond to suspicious activity—today, that's been reduced to just hours. This speed allows us to identify emerging fraud patterns earlier.
Hazwan Hatta, BigPay Group CEO — Source, captured Oct 7, 2026

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More stories

Go straight to the source

Based on Feedzai’s published case study. We check the public evidence; the results are reported by the vendor.

feedzai.com
Source published
Feb 25, 2025
Last checked
Oct 7, 2026
feedzai.comCaptured Feedzai case study about BigPayOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The figure: 95%Checked

    The figure is on the page; its label is our wording.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of BigPay.

  • The publication dateChecked

    Read from the page’s own metadata, never guessed.

  • BigPay uses FeedzaiChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

Fraud detection rates have improved significantly from a range of 80-85% to 95%. This improved performance has significantly reduced financial losses and improved customer trust.
From the page. feedzai.com