Skip to main content
usedby
Search tools, companies

How BNamericas uses Dialpad

As published on dialpad.com. Captured by usedby on Oct 8, 2026.

What happened

BNamericas uses Dialpad as its VoIP communications platform for a 50-seat cross-functional team, integrated with Salesforce, Outreach and Clari. They make calls from within those tools, use regional virtual phone numbers for outreach across Latin America, and track call metrics and KPIs.

Summary written by usedby from the source page, in English. The figures are those of Dialpad and BNamericas, not ours.

A must-have integration for BNamericas was Salesforce, and Dialpad’s integration makes it easy to track customer information across conversations and make phone calls right from the Salesforce dashboard:

From the page. dialpad.com, captured Oct 8, 2026

We Wanted To Ensure The Call Quality Was Going To Be Good, And We Knew Dialpad Was Good In The States, But Would That Be Applicable In Latin America? So We Ran The Pilot For Two To Three Weeks, And We Learned That Yes, The Call Quality Was Fantastic.

Juan Gamboa, CRO, BNamericas. Source, captured Oct 8, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 8, 2026.

  • The passage quoted aboveCheckedCopied word for word from the page, near the name of BNamericas.
  • The numbers in our summaryCheckedEach one is printed on the page.
  • BNamericas uses DialpadCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

27 offices“rolling out Dialpad across Van Pool's entire New England operation—27 offices in 2-3 months”Beacon Mobility uses Dialpad. Another customer of DialpadA Day“We Were Up And Running In A Day”Builder Prime uses Dialpad. Another customer of Dialpad$200 a month“Carmen estimates that CIVITAS saves about $200 a month compared to what they were paying before.”CIVITAS uses Dialpad. Another customer of Dialpad