The use case: how Compassus deploys Commure
Compassus uses Commure Orchestrator to pull referrals arriving by fax, payer portal and email into a single queue, with automated triage and capacity matching. Intake teams review and decide on home-based care referrals faster and write data back into their systems of record.
More reported results
Figures published in Commure’s case study. They are not independently measured by usedby.
It now processes more than 500,000 annualized referrals
Missed referrals fell 22% in the states where Orchestrator has been placed longest.
Orchestrator returns an estimated 4,000+ intake hours to Compassus teams every week.
In the customer’s words
Our focus is getting patients home from the hospital and settled into care as soon as they’re ready,” said Evan Kramer, Senior Vice President of Innovation and Operational Excellence at Compassus.Commure users in Hospitals & Care Providers
Companies in the same sector, with public evidence.
Bethany Children's Health CenterConfirmed
Huron Perth Healthcare AllianceConfirmed
Mount SinaiConfirmed
North East Medical Services (NEMS)Confirmed
Summa HealthConfirmed
WellNow Urgent CareConfirmedGo straight to the source
Based on Commure’s published case study. We check the public evidence; the results are reported by the vendor.
commure.com- Source published
- Oct 23, 2026
- Last checked
- Oct 25, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 64%Checked
Printed word for word on the page, near the name of Compassus.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Compassus.
- The publication dateChecked
Read from the page’s own metadata, never guessed.
- Compassus uses CommureChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
With Orchestrator, Compassus intake teams process each referral in under 10 minutes instead of about an hour. They capture more of the referrals they're sent and get patients home from the hospital sooner.