Skip to main content
usedby
Search tools, companies

How Annapolis Internal Medicine uses Assort Health

75%

“75% reduction in hold times from 4 minutes to <1 minute”

As published on assorthealth.com, October 2026. Captured by usedby on Oct 8, 2026.

What happened

The primary care practice uses Assort Health's voice, SMS and email AI agents to handle scheduling, triage and routine patient inquiries in English and Spanish. It also runs outbound campaigns, such as scheduling annual flu shots, to proactively reach patients.

Summary written by usedby from the source page, in English. The figures are those of Assort Health and Annapolis Internal Medicine, not ours.

  • 4.3/5“4.3/5 patient satisfaction with AI, up from 3.5/5 for online reviews”
  • 61%“61% of flu shot appointments booked through agentic AI proactive outreach”
  • 220%“220% increase in labor capacity more than tripling the output with existing FTEs”

Annapolis Internal Medicine implemented Assort Health’s Patient Access AI Platform to transform how patients connect with the practice. The practice started by using Assort’s intelligent voice, SMS, and email AI agents to handle scheduling, triage, and routine inquiries in both English and Spanish

From the page. assorthealth.com, captured Oct 8, 2026

Assort Health has completely redefined how we manage patient engagement. Calls are answered instantly, and our outbound campaigns have helped us book appointments at a rate we simply couldn’t achieve before. It’s improved efficiency on our end and, more importantly, created a better experience for patients at every interaction.

Dr. Titus Abraham, Managing Partner, Annapolis Internal Medicine, Annapolis Internal Medicine. Source, captured Oct 8, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 8, 2026.

  • The figure: 75%CheckedPrinted word for word on the page, near the name of Annapolis Internal Medicine.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Annapolis Internal Medicine.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • Annapolis Internal Medicine uses Assort HealthCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

$1M+“$1M+ in new revenue generated from after-hours appointment bookings”Chesapeake Health Care uses Assort Health. Another customer of Assort Health50%of referrals matched to a better-fit providerConcord Orthopaedics uses Assort Health. Another customer of Assort Health45%“resolving about 45% of them before any handoff to a human is needed”South Shore Orthopedics uses Assort Health. Another customer of Assort Health