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28 days

“Up to 28 days reduction in order cycle time”

As published on celonis.com. Captured by usedby on Oct 8, 2026.

What happened

Cosentino, a premium surfaces manufacturer, worked with Celonis to build and deploy an AI agent that analyzes sales orders blocked for violating credit policy and recommends whether to unblock them. Credit managers review the recommendations, and the company plans to extend the approach to more order management use cases, accounts receivable and inventory management.

Summary written by usedby from the source page, in English. The figures are those of Celonis and Cosentino, not ours.

  • seven weeks“In just seven weeks, Celonis was able to gather the necessary insights and requirements from the Cosentino team, pull information from multiple IT systems, structure the data, and build and deploy the agent using AI Annotation Builder.”

The AI agent now analyzes around 180 blocked orders each day and Cosentino is seeing three key benefits:

From the page. celonis.com, captured Oct 8, 2026

Implementing Celonis-powered AI for credit block management has been a game changer for our order management operations, streamlining our processes and resulting in faster, more reliable outcomes.

Rafael Domene, Global CIO, Cosentino. Source, captured Oct 8, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 8, 2026.

  • The figure: 28 daysCheckedPrinted word for word on the page, near the name of Cosentino.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Cosentino.
  • Cosentino uses CelonisCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

90%target for perfect orders, up from around 85%Cisco uses Celonis. Another customer of Celonis20%“20% reduction of safety stock”Fujitsu uses Celonis. Another customer of Celonis40%“a relative increase of at least 40%”MOL Group uses Celonis. Another customer of Celonis