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How Cribl uses Serval

20 min

Time to build an automation that took consultants

As published on serval.com. Captured by usedby on Oct 7, 2026.

What happened

Cribl's IT engineering team uses Serval to build automations in plain language for onboarding, offboarding, hardware inventory and ticketing-to-chat integrations. Use has expanded to support staff, interns, finance and legal for tasks like contract monitoring and routine data updates.

Summary written by usedby from the source page, in English. The figures are those of Serval and Cribl, not ours.

  • 54 workflows“54 workflows”

Serval was connected to Cribl's core systems in minutes. Within hours, the team was getting value out of it.

From the page. serval.com, captured Oct 7, 2026

Companies build automations and never account for the cost to maintain them. With Serval, we can help someone build something, give them ownership, and it doesn't take up IT resources anymore.

PJ Barry, Director, IT Support and Engineering, Cribl. Source, captured Oct 7, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 7, 2026.

  • The figure: 20 minCheckedThe figure is on the page; its label is our wording.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Cribl.
  • Cribl uses ServalCheckedConfirmed line. Latest check across sources: Oct 7, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

300+workflows builtAbridge uses Serval. Another customer of Serval4,000+ contractors“Mercor has onboarded 4,000+ contractors with this automation.”Mercor uses Serval. Another customer of Serval12 hours“saves analysts around 12 hours every month on reporting tasks alone”Fivetran uses Pigment. Same industry: Data & Analytics