65.8%
“65.8% of support questions resolved automatically”
As published on devrev.ai, October 2023. Checked by usedby on Oct 9, 2026.
What happened
Deepdub uses DevRev's conversational AI and PLuG live chat to give its global user base self-service support around the clock. Knowledge entries are generated automatically from completed support conversations, so the small support team can handle complex issues without adding headcount.
Summary written by usedby from the source page, in English. The figures are those of DevRev and Deepdub, not ours.
- 2,000+“2,000+ AI-generated Q&As enhancing the knowledge base”
Computer's conversational AI automatically responds to nearly 70% of customer questions, making self-service the preferred support option while freeing support agents to solve more complex issues.
What the story claims, and what we checked
What we compared with the page.
- The figure: 65.8%CheckedPrinted word for word on the page, near the name of Deepdub.
- The passage quoted aboveCheckedCopied word for word from the page, near the name of Deepdub.
- The publication dateCheckedRead from the page’s own metadata, never guessed.
- Deepdub uses DevRevCheckedConfirmed line.
- The result itselfNot checkedWe quote it; we did not measure it.
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