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How Deutsche Bank uses Celonis

As published on celonis.com. Captured by usedby on Oct 8, 2026.

What happened

Deutsche Bank uses Celonis process intelligence to get end-to-end visibility of its Know Your Customer (KYC) processes, from customer onboarding to periodic and event-driven reviews. It uses this to benchmark the impact of process changes, speed up onboarding and streamline customer outreach.

Summary written by usedby from the source page, in English. The figures are those of Celonis and Deutsche Bank, not ours.

With Celonis, Deutsche Bank obtained complete end-to-end visibility of their KYC processes so every stakeholder is looking at a single unified view, and is now able to clearly see how any change impacts process performance and customer experience.

From the page. celonis.com, captured Oct 8, 2026

Celonis helps us spot opportunities to improve the KYC process and reduce our onboarding times, which is super important to the client experience.

Marco Luebbers, Managing Director, Corporate Bank & Investment Bank KYC Ops, Deutsche Bank. Source, captured Oct 8, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 8, 2026.

  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Deutsche Bank.
  • Deutsche Bank uses CelonisCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

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