The use case: how Elastic Path deploys Swan
Elastic Path uses Swan as a shared go-to-market context layer that researches accounts and drafts outreach for sellers and customer success managers to review and send in Slack. It is used for intent-informed outbound, re-engaging closed-lost deals, and acting on product-interest signals for add-on upsells.
More reported results
Figures published in Swan’s case study. They are not independently measured by usedby.
She also reports higher email response rates, while the original workflow figures show 90% of outbound automated and 14 manual steps reduced to review and send.
In the customer’s words
I like to think of Swan as my go-to-market brain. It’s the center that controls and does different things, while the source of truth is still HubSpot.Other companies using Swan
Customers across industries, with public evidence.
See all Swan customers
Go straight to the source
Based on Swan’s published case study. We check the public evidence; the results are reported by the vendor.
getswan.com- Source published
- Sep 27, 2026
- Last checked
- Nov 13, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 20%Checked
The figure is on the page; its label is our wording.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Elastic Path.
- The publication dateChecked
Read from the page’s own metadata, never guessed.
- Elastic Path uses SwanChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
In their first full quarter using Swan, Elastic Path increased pipeline generation by 20%, attributed to their intent-informed outbound campaigns.