The use case: how Reflectiz deploys Swan
Reflectiz's only Sales Ops person uses Swan to share CRM context and reusable workflows with the wider go-to-market team. Sales, channel, customer success and marketing staff ask account and reporting questions and request CRM fixes or enrichment directly in Slack, with connected HubSpot workflows.
More reported results
Figures published in Swan’s case study. They are not independently measured by usedby.
By moving recurring work into shared skills and workflows, Dina saves roughly 10 hours each week.
Reporting requests that previously took 30–60 minutes now take roughly five minutes.
In the customer’s words
Swan is my first go-to tool. It’s always available. I just open Slack and say, ‘Hey Swan, can you…’ and it can be anythingSwan users in Cybersecurity
Companies in the same sector, with public evidence.
See all Swan customers
Go straight to the source
Based on Swan’s published case study. We check the public evidence; the results are reported by the vendor.
getswan.com- Source published
- Sep 27, 2026
- Last checked
- Nov 13, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 60%Checked
Printed word for word on the page, near the name of Reflectiz.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Reflectiz.
- The publication dateChecked
Read from the page’s own metadata, never guessed.
- Reflectiz uses SwanChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Today, 60% of recurring GTM requests are handled through Swan without Sales Ops involvement. Six sales and channel users have each made more than 85 requests, showing how the shared foundation has become part of their working day.