33%
“Leads generated by Intercom now make up 33% of Envoy’s leads.”
As published on intercom.com. Captured by usedby on Oct 8, 2026.
What happened
Envoy, a visitor management software company, uses Intercom live chat to qualify inbound leads on its website, with lead enrichment data shown to reps. It also uses Intercom Messages to nurture free trial leads and hand opportunities to account executives.
Summary written by usedby from the source page, in English. The figures are those of Intercom and Envoy, not ours.
- 1,200“Their ADRs conduct about 1,200 monthly sales conversations through Intercom Messages.”
- 60 percent“With 60 percent of its new leads coming from free trials, the company nurtures those leads through campaigns and offers the option to talk to a sales contact.”
Intercom dramatically increased our volume of leads – and we saw another jump when we added auto messages,” CathyLee says. Leads generated by Intercom now make up 33% of Envoy’s leads.
One of the most valuable features of Intercom is that it gives your teams more at-bats. And the more conversations you can start, the more opportunities your team has to qualify those leads.
What the story claims, and what we checked
We compared the story with its live page on Oct 8, 2026.
- The figure: 33%CheckedPrinted word for word on the page, near the name of Envoy.
- The passage quoted aboveCheckedCopied word for word from the page, near the name of Envoy.
- Envoy uses IntercomCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
- The result itselfNot checkedWe quote it; we did not measure it.
More stories
Same company, same tool or same industry.
