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How Fleetworks uses Vapi

100+ engineering hours

“100+ engineering hours saved per month, with all voice infrastructure work eliminated”

As published on vapi.ai. Captured by usedby on Oct 8, 2026.

What happened

Fleetworks builds AI agents for transportation brokers that handle communications with drivers over phone calls, emails, and WhatsApp. It uses Vapi as its voice infrastructure, plugging in its own transcription layer and custom LLM models, so engineers can focus on transportation-specific features.

Summary written by usedby from the source page, in English. The figures are those of Vapi and Fleetworks, not ours.

  • 10,000+“10,000+ AI-driven transportation conversations daily, operating at enterprise scale”

100+ engineering hours saved per month, with all voice infrastructure work eliminated

From the page. vapi.ai, captured Oct 8, 2026

If they are a tech company that has a lot of opinions on how to run their phone calls, then Vapi is a clear winner.

Quang Tran, CTO & Co-founder, Fleetworks. Source, captured Oct 8, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 8, 2026.

  • The figure: 100+ engineering hoursCheckedPrinted word for word on the page, near the name of Fleetworks.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Fleetworks.
  • Fleetworks uses VapiCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

50%“50% time on call reduction”Amazon Ring uses Vapi. Another customer of Vapi85%“85% lower cost: To keep up with demand, Instawork was projecting millions of dollars in costs to use human call screening.”Instawork uses Vapi. Another customer of Vapi