The use case: how HitPay deploys ComplyAdvantage
HitPay, a Singapore-based payment service provider, uses ComplyAdvantage Name Screening for merchant onboarding and for sanctions screening of originators and beneficiaries in cross-border payments. The compliance team tuned the configuration with the vendor's customer success team to reduce match rates.
In the customer’s words
As our transaction volumes have grown, this optimization has been essential. It has allowed us to absorb increased transaction volumes without requiring a proportional increase in headcount to conduct screening. Our analysts can focus on genuine risk rather than managing noise, which is precisely the outcome we were aiming for.Other AI tools used by HitPay
Other public relationships recorded on usedby.
Explore HitPay’s AI stack
ComplyAdvantage users in Fintech & Payments
Companies in the same sector, with public evidence.
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PayNearMeConfirmedGo straight to the source
Based on ComplyAdvantage’s published case study. We check the public evidence; the results are reported by the vendor.
complyadvantage.com- Source published
- Apr 23, 2026
- Last checked
- Oct 7, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 2-4%Checked
The figure is on the page; its label is our wording.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of HitPay.
- The publication dateChecked
Read from the page’s own metadata, never guessed.
- HitPay uses ComplyAdvantageChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Through strategic fine-tuning of its configuration and close collaboration with the ComplyAdvantage team, HitPay has reduced its match rates from over 10% to an optimized 2-4%.