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How Kyivstar uses OneSignal

ConfirmedVendor case study · Checked Nov 13, 2026
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The use case: how Kyivstar deploys OneSignal

Kyivstar uses OneSignal push notifications, in-app messaging and Journeys in its My Kyivstar mobile app to re-engage and retain users, promote offers and plans, and guide them through new features. Dynamic segments are built through an Amplitude integration, and messaging is automated around billing events and account milestones.

More reported results

Figures published in OneSignal’s case study. They are not independently measured by usedby.

10%

increased overall revenue from mobile communication services by 10%

10 million UAH

up to 10 million UAH (about $272,000 USD) in incremental growth per month

In the customer’s words

Our most important KPI is MAU [Monthly Active Users], and we understand that MAU is a direct result of actions taken in the app.
Dmytro Derevianko, Head of Product, Kyivstar — Source

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More stories

Go straight to the source

Based on OneSignal’s published case study. We check the public evidence; the results are reported by the vendor.

onesignal.com
Source published
Feb 21, 2023
Last checked
Nov 13, 2026
onesignal.comCaptured OneSignal case study about KyivstarOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The figure: 10%Checked

    Printed word for word on the page, near the name of Kyivstar.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of Kyivstar.

  • The publication dateChecked

    Read from the page’s own metadata, never guessed.

  • Kyivstar uses OneSignalChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

By using push notifications to highlight offers from partners, share exclusive discounts, and hone their targeting abilities, Kyivstar was able to create more sustainable revenue streams that offered new growth potential for the company.
From the page. onesignal.com