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How Learn It Live uses Zapier

40%

“The Support team now receives 40% fewer tickets and can focus on more complex issues requiring a human touch.”

As published on zapier.com. Captured by usedby on Oct 8, 2026.

What happened

Learn It Live built an AI-powered chatbot with Zapier and embedded it on its website. The chatbot uses a Zapier Table as its knowledge source to answer simple, repetitive support questions.

Summary written by usedby from the source page, in English. The figures are those of Zapier and Learn It Live, not ours.

  • under an hour“Using Zapier, Adam created an AI-powered chatbot to embed on Learn It Live’s website in under an hour.”

The Learn It Live chatbot streamlined support by answering simple, repetitive queries. The Support team now receives 40% fewer tickets and can focus on more complex issues requiring a human touch.

From the page. zapier.com, captured Oct 8, 2026

We prefer to resolve specific things with a real person. With the bot up and running, we can now allocate enough time to those issues without overloading our stakeholders.

Adam Shoqar, VP of New Partnerships and Innovation at Learn It Live, Learn It Live. Source, captured Oct 8, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 8, 2026.

  • The figure: 40%CheckedPrinted word for word on the page, near the name of Learn It Live.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Learn It Live.
  • Learn It Live uses ZapierCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

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