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As published on jotform.com. Checked by usedby on Oct 13, 2026.

What happened

Mike's Bikes uses Jotform to replace paper test ride safety waivers with digital forms and e-signatures, usable in-store and offline on mobile devices during trail rides. Submitted customer information is automatically saved to Trello through an integration for sales follow-up.

Summary written by usedby from the source page, in English. The figures are those of Jotform and Mike's Bikes, not ours.

Mike’s Bikes was able to significantly improve sales by integrating Jotform with Trello to automatically track customer information and facilitate follow-up outreach.

From the page. jotform.com

Now that we are using online forms with Jotform, people are more willing to do test rides.

Justin Lamb, Director of Marketing, Mike's Bikes. Source

What the story claims, and what we checked

What we compared with the page.

  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Mike's Bikes.
  • Mike's Bikes uses JotformCheckedConfirmed line.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

50%“Reduction in member onboarding time 50%”1Berkshire uses Jotform. Another customer of Jotformunder two days“the time from application to first conversation fell from two weeks to under two days”Mattress Firm uses Alex. Same industry: Retail30%“The outcome was a substantial 30% reduction in testing time”Sensormatic uses Harness. Same industry: Retail