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How Mimecast uses UserGems

$18M

“generated 276 sales opportunities worth over $18M in new business pipeline”

As published on usergems.com. Captured by usedby on Oct 8, 2026.

What happened

Mimecast uses UserGems to automatically detect when customer champions change jobs, create new CRM records for them at their new companies, and route them to the right sequence and owner. BDRs use the leads to book meetings, and Customer Success is alerted when a key contact leaves a customer account.

Summary written by usedby from the source page, in English. The figures are those of UserGems and Mimecast, not ours.

  • 20X“20X more meetings booked than other pipeline generation channels”
  • 276“In total, generated 276 sales opportunities worth over $18M in new business pipeline”

Within eight months of using UserGems, Mimecast:

From the page. usergems.com, captured Oct 8, 2026

Our reps were spending so much time on research and manual work

Tammy Bernberg, Growth Marketing Manager, Mimecast. Source, captured Oct 8, 2026

Gem-E picked up this signal, found the buyer, added them to an automated cadence and sent. So our BDR got the meeting booked after the second email.

Tammy Bernberg, Growth Marketing Manager, Mimecast. Source, captured Oct 8, 2026

Our BDRs save hours on their research steps. They don't have to monitor their full TAM or check five different tools - Gem-E is doing all that for them,

Tammy Bernberg, Growth Marketing Manager, Mimecast. Source, captured Oct 8, 2026

UserGems not only automated the process, but it also made the data better. It also surfaced more people that left companies than the other tools,

Kory Himmer, Director of Marketing Analytics, Mimecast. Source, captured Oct 8, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 8, 2026.

  • The figure: $18MCheckedPrinted word for word on the page, near the name of Mimecast.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Mimecast.
  • Mimecast uses UserGemsCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

50-60%“50–60% of outbound meetings come from UserGems signals & Gem-E.”Accord uses UserGems. Another customer of UserGems$1.3M“$1.3M in pipeline — Real, tangible pipeline from the trial campaigns alone”CaptivateIQ uses UserGems. Another customer of UserGems54 enterprise opportunities“54 enterprise opportunities generated in the first full quarter of operation.”Docebo uses UserGems. Another customer of UserGems