69%
Reduction in time spent on non-client tasks
As published on scribe.com. Captured by usedby on Oct 4, 2026.
What happened
Northern Trust uses Scribe to automatically generate step-by-step process guides that document standard operating procedures, supplement training, support risk and compliance work, and enable cross-training across global offices.
Summary written by usedby from the source page, in English. The figures are those of Scribe and Northern Trust, not ours.
Based on an internal survey, teams reduced time spent on non-client tasks by 69 percent1 — representing significant savings for the business each year.
Our partnership with Scribe is part of our ongoing commitment to use cutting-edge technology to deliver excellent service. Scribe helps us accomplish this without sacrificing the employee experience; on the contrary, it is making our employees more productive.
What the story claims, and what we checked
We compared the story with its live page on Oct 4, 2026.
- The figure: 69%CheckedThe figure is on the page; its label is our wording.
- The passage quoted aboveCheckedCopied word for word from the page, near the name of Northern Trust.
- Northern Trust uses ScribeCheckedConfirmed line. Latest check across sources: Oct 4, 2026.
- The result itselfNot checkedWe quote it; we did not measure it.




