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How PandaDoc uses Hex

75%

“75% faster ad hoc answer delivery (20 min to 5 min)”

As published on hex.tech, February 2026. Checked by usedby on Oct 15, 2026.

What happened

PandaDoc uses Hex Threads, connected to its Cube semantic layer through Semantic Sync, so analysts and finance business users can ask data questions in plain English and get SQL-backed answers. The data team can audit each answer in the underlying notebook.

Summary written by usedby from the source page, in English. The figures are those of Hex and PandaDoc, not ours.

  • 20 business users“PandaDoc also rolled out Threads to 20 business users in finance.”

Threads was able to deliver an answer that the data team could verify in five minutes instead of the 20 it would have taken manually — 75% faster.

From the page. hex.tech

The hardest challenge with any LLM on top of a data warehouse is finding the right data and that's what Threads does well

Hannah Burak, Data Product Manager, PandaDoc. Source

What the story claims, and what we checked

What we compared with the page.

  • The figure: 75%CheckedPrinted word for word on the page, near the name of PandaDoc.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of PandaDoc.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • PandaDoc uses HexCheckedConfirmed line.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

60%“Reduce domain launch time by 60%, from two and a half weeks down to five days”Chime uses Hex. Another customer of Hex300%“A 300% increase in user activation rates after crafting the definition of an active user built in Hex”Clay uses Hex. Another customer of Hex97%“97% reduction in QBR prep time — from two days to five minutes for a fully customized, data-rich deck”EliseAI uses Hex. Another customer of Hex