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How Peak Demand uses Synthflow

+80%

“+80% Faster Data Submission”

As published on synthflow.ai. Captured by usedby on Oct 5, 2026.

What happened

Peak Demand, a digital agency serving public sector and transit organizations, uses Synthflow voice AI agents to answer inbound calls for a Canadian transit provider. The agents capture residents' service requests conversationally and fill in and submit the forms in the service request platform, replacing online forms.

Summary written by usedby from the source page, in English. The figures are those of Synthflow and Peak Demand, not ours.

  • 100%“100% Automated Data Collection”
  • 0%“0% Missed Calls After Hours”
  • 3“3 New Voice Agents”

Residents complete requests by phone in 2 minutes instead of 8–10 minutes.

From the page. synthflow.ai, captured Oct 5, 2026

Our transit service client is highly satisfied with the implementation of their new voice agent and service request automation.

Alex Lecky, Founder of Peak Demand, Peak Demand. Source, captured Oct 5, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 5, 2026.

  • The figure: +80%CheckedPrinted word for word on the page, near the name of Peak Demand.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Peak Demand.
  • Peak Demand uses SynthflowCheckedConfirmed line. Latest check across sources: Oct 5, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

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