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How Procore uses Moveworks

81%

“Provided instant, automated IT support to 81% of employees”

As published on moveworks.com. Captured by usedby on Oct 5, 2026.

What happened

Procore runs the Moveworks AI Assistant, called Bolt, in Slack as a single place for employees to get IT help such as account lockouts, software access and email group changes. Bolt also intercepts emails and forms sent to the IT team and either resolves the issue automatically or turns it into a ticket.

Summary written by usedby from the source page, in English. The figures are those of Moveworks and Procore, not ours.

  • 80%“Already, more than 80% of employees have used Bolt to resolve their IT issues.”

Already, more than 80% of employees have used Bolt to resolve their IT issues. And the IT team has reaped the benefits as well. Before, agents had no way to reliably keep track of issues arriving from email or various locations.

From the page. moveworks.com, captured Oct 5, 2026

The impact Moveworks has had at Procore has been profound. For our support teams, it's saved thousands of hours a quarter. Last I checked was about almost 4000 hours of operator hours saved across HR, IT, payroll, and workplace experience.

Reed Shackleford, Product Manager, AI Employee Productivity, Procore. Source, captured Oct 5, 2026

I don’t want to hire people to reset passwords all day

Steve LeBoeuf, Senior Director of IT, Procore. Source, captured Oct 5, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 5, 2026.

  • The figure: 81%CheckedPrinted word for word on the page, near the name of Procore.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Procore.
  • Procore uses MoveworksCheckedConfirmed line. Latest check across sources: Oct 5, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

25,000“More than 25,000 employees — representing 72% of the total workforce — are now leveraging AI to find information across business applications”AkzoNobel uses Moveworks. Another customer of Moveworks3K hours“3K hours saved/month”Leidos uses Moveworks. Another customer of Moveworks50%“50% reduction in IT Tier 1 full-time equivalents (FTEs) to date”ManTech uses Moveworks. Another customer of Moveworks