2
AI tools in use at Ciena
Ciena uses 2 AI tools: Kognitos (Autonomous Workflow Agents) and Moveworks (Internal IT Support). 2 are confirmed by a published story, quote or press release; none is listed on the vendor's own pages.Latest check Oct 7, 2026: 2 of 2 tools checked, from 5 public sources.
- Industry
- Telecommunications
- Website
- ciena.com
- AI tools in use
- 2Median for the 69 Telecommunications companies on usedby: 2
- Latest check
- October 7, 20262 of 2 tools checked so far
Every AI tool at Ciena
2 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Kognitos | Autonomous Workflow Agents | — | kognitos.com | |
 Moveworks | Internal IT Support | — | moveworks.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In Ciena's own words
Published results, each linked to its dated source. We quote, we do not score.
Our adoption and growth are tremendous, and it is increasing every quarter by 20%. Interactions are also increasing, which means our employees are asking more questions from the AI bot.Ciena compared to other Telecommunications companies
Ciena uses 2 AI tools. The median among the 69 Telecommunications companies on usedby is 2. 32 of its 68 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
69 Telecommunications companies on usedby, by number of AI tools
- 32 companies with 1 tool
- 10 companies with 2 tools
- 5 companies with 3 tools
- 8 companies with 4 tools
- 2 companies with 5 tools
- 1 company with 6 tools
- 1 company with 7 tools
- 10 companies with 8 tools or more
What its peers use that Ciena does not
Questions about AI at Ciena
What AI tools does Ciena use?
Ciena uses 2 AI tools: Kognitos and Moveworks. 2 are confirmed by a published story, quote or press release, and none is listed on the vendor's own pages.
Does Ciena use ElevenLabs?
usedby has not found a public page showing that Ciena uses ElevenLabs. ElevenLabs is the most used AI tool among the 69 Telecommunications companies on usedby: 8 of them use it. See who uses ElevenLabs.
How does Ciena compare to other Telecommunications companies?
Ciena uses 2 AI tools. The median among the 69 Telecommunications companies on usedby is 2, and 32 of its 68 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Ciena uses?
Each tool is linked to a public page that names Ciena: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Ciena, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.