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<0.3%

Chargeback rate maintained through continuous rule

As published on sardine.ai. Captured by usedby on Oct 8, 2026.

What happened

RockWallet / MNEE App, a U.S. crypto and fiat payments platform, uses Sardine's device intelligence, behavioral biometrics, rules-based scoring and sanctions screening to prevent fraud, block bot attacks and keep chargebacks below its contractual limit.

Summary written by usedby from the source page, in English. The figures are those of Sardine and RockWallet, not ours.

  • 23,000“Over 23,000 fraudulent account signups were blocked during a single coordinated bot attack”
  • 40 days“New fraud rules are backtested across 40 days of live ACH data before deployment, achieving approximately 90% rule precision.”
  • 6,000“These checkpoints analyze over 6,000 risk signals, including behavioral biometrics that detect guided mouse movements or the use of remote access tools.”

Through tailored risk rules aligned to business needs, chargeback activity was reduced by approximately 35% year-over-year, with the chargeback rate maintained well below the 1% threshold throughout the period.

From the page. sardine.ai, captured Oct 8, 2026

The device data is extremely handy. The fraud attack started with us picking up device spikes. Then we started diving deeper and deeper with Sardine and were able to find something else happening.

Saleha Sajid, Senior VP of Payments and Fraud, RockWallet. Source, captured Oct 8, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 8, 2026.

  • The figure: <0.3%CheckedThe figure is on the page; its label is our wording.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of RockWallet.
  • RockWallet uses SardineCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

under a month“Asoview's in-house development team handled the integration and was live in under a month”Asoview uses Sardine. Another customer of Sardine45%“Raise has cut chargebacks by 45%”RAISE uses Sardine. Another customer of Sardine$85K“stopping $85K in fraud in less than 2 days”SeatGeek uses Sardine. Another customer of Sardine