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How SafetyCulture uses Retool

100,000+ hours

“100,000+ hours saved annually on lead research and outreach”

As published on retool.com. Captured by usedby on Oct 2, 2026.

What happened

SafetyCulture uses Retool to build internal apps and AI agents for its go-to-market teams. These include an AI inbound BDR that researches leads and drafts personalized outreach, a Lead Console that consolidates data from multiple systems, and lead enrichment and lifecycle marketing agents.

Summary written by usedby from the source page, in English. The figures are those of Retool and SafetyCulture, not ours.

  • 200+“200+ business users of production apps across sales and marketing”
  • 25%“25% increase in lead-to-opportunity conversion rate”
  • 3x“The result is a 3x increase in meeting booking rates and a 2x increase in opportunities created.”
  • 30 minutes“BDRs save 30 minutes per opportunity with automated hand-offs.”

The agent researches all of our leads and builds customized outreach emails to them,” Josh explains. “Something that would take 10-15 minutes can be done in seconds.

From the page. retool.com, captured Oct 2, 2026

AI is embedded across our business, but Retool is the platform our GTM teams have truly rallied behind. It integrates directly with our existing data stack and makes that data actionable in a way other tools haven’t.

Josh Young, Senior Manager, Marketing Technology, SafetyCulture. Source, captured Oct 2, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 3, 2026.

  • The figure: 100,000+ hoursCheckedPrinted word for word on the page, near the name of SafetyCulture.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of SafetyCulture.
  • SafetyCulture uses RetoolCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

50%“Implementing Glean immediately cut search times by 50%”SafetyCulture uses Glean. Another tool at SafetyCulture54“engineering rapidly built and deployed 54 internal apps on top of the Retool platform”Checkout.com uses Retool. Another customer of Retool20–30%“reduced the time spent on processing tenant tickets by 20–30%”Doorstead uses Retool. Another customer of Retool