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How Skip uses Stripe Payments

ConfirmedVendor case study · Checked Nov 13, 2026
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The use case: how Skip deploys Stripe Payments

Skip, a Canadian food-delivery network, uses Stripe Payments for customer checkout, with Radar for fraud prevention and payment optimization features to reduce card declines. It also uses Stripe Connect and Instant Payouts to offer couriers a fast payout feature called Fast Cash.

More reported results

Figures published in Stripe Payments’s case study. They are not independently measured by usedby.

45%

Since switching to Stripe, Skip has reduced chargeback costs by over 45%.

10%

Courier retention increased by 10% for the cohort that adopted the new offering, and Fast Cash was tied to a feature that helped increase Skip’s app store rating by 20%.

30 minutes

Skip also used Stripe Connect and Instant Payouts to build Fast Cash, which lets couriers get paid in as little as 30 minutes.

In the customer’s words

Stripe’s products have played a major role in Skip's success over the years, supporting our growth as we’ve scaled from thousands to millions of customer transactions a month in communities all across Canada.
Rob Stewart, Director of Engineering, Skip — Source

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More stories

Go straight to the source

Based on Stripe Payments’s published case study. We check the public evidence; the results are reported by the vendor.

stripe.com
Last checked
Nov 13, 2026
stripe.comCaptured Stripe Payments case study about SkipOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The figure: 6%Checked

    The figure is on the page; its label is our wording.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of Skip.

  • Skip uses Stripe PaymentsChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

In just three months, Skip moved all of its payments volume to Stripe Payments. Features like Adaptive Acceptance and card account updater increased value by optimizing acceptance rates and ensuring a friction-free customer checkout experience.
From the page. stripe.com