As published on deepl.com, April 2025. Captured by usedby on Oct 7, 2026.
What happened
Spindox integrated the DeepL API into a trouble-ticketing platform it built for a luxury car manufacturer. Live chat and static content are translated in real time, so Italian and Chinese teams can communicate directly in their own languages instead of going through English.
Summary written by usedby from the source page, in English. The figures are those of DeepL and Spindox, not ours.
Italian and Chinese teams used to have to translate messages to English first and then into their native language, adding unnecessary delays and increasing the risk of details being lost in translation. Now, with DeepL, these teams are able to communicate directly and effectively, overcoming what used to be a major obstacle.
Now, with DeepL, these teams are able to communicate directly and effectively, overcoming what was once a major obstacle.
What the story claims, and what we checked
We compared the story with its live page on Oct 7, 2026.
- The passage quoted aboveCheckedCopied word for word from the page, near the name of Spindox.
- The publication dateCheckedRead from the page’s own metadata, never guessed.
- Spindox uses DeepLCheckedConfirmed line. Latest check across sources: Oct 7, 2026.
- The result itselfNot checkedWe quote it; we did not measure it.




