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How Superhuman uses turbopuffer

ConfirmedVendor case study · Checked Nov 12, 2026
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The use case: how Superhuman deploys turbopuffer

Superhuman Mail uses turbopuffer as the retrieval layer for its Ask AI feature, running hybrid vector and full-text search over each user's email history with one namespace per inbox. It also runs email classification and auto-archive features on turbopuffer.

More reported results

Figures published in turbopuffer’s case study. They are not independently measured by usedby.

60ms

60ms p90 latency across 9B+ emails and hundreds of thousands of inboxes

20%+

20%+ lower apples-to-apples cost versus other providers

97%+

97%+ recall@10

3B+

3B+ embeddings migrated in a single day

In the customer’s words

I will always pick a product with great reliability over a product with great features. turbopuffer has both.
Rafael Melo Cardoso, Engineering Manager, Superhuman — Source

Other AI tools used by Superhuman

Other public relationships recorded on usedby.

BasetenConfirmedCommon RoomConfirmedFivetranConfirmedXBOWConfirmedZapierConfirmedBraintrustObserved
Explore Superhuman’s AI stack

turbopuffer users in DevTools & Infrastructure

Companies in the same sector, with public evidence.

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More stories

Go straight to the source

Based on turbopuffer’s published case study. We check the public evidence; the results are reported by the vendor.

turbopuffer.com
Last checked
Nov 12, 2026
turbopuffer.comCaptured turbopuffer case study about SuperhumanOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The figure: 5 yearsChecked

    Printed word for word on the page, near the name of Superhuman.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of Superhuman.

  • Superhuman uses turbopufferChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

With turbopuffer, Superhuman Mail has shed the artificial limits that constrained their product ambition. They've increased indexed email history from 1 year to 5 years per user, and they're already planning to index more.
From the page. turbopuffer.com