under two months
“Launched an AI Assistant in under two months”
As published on moveworks.com. Checked by usedby on Oct 9, 2026.
What happened
TC Energy launched an AI Assistant named Joule, built on Moveworks, to resolve IT issues end-to-end for employees. It kicked off the IT team's digital transformation without the team having to train language models or build dialog flows.
Summary written by usedby from the source page, in English. The figures are those of Moveworks and TC Energy, not ours.
- less than 60 days“Instead, Joule was up and running in less than 60 days, and the AI Assistant continues to improve itself as it helps more and more employees.”
In September 2020 — just two months after his original conversation with Moveworks — TC Energy’s CIO launched the new AI Assistant, Joule. The Moveworks AI Assistant got to work on launch day, resolving IT issues end-to-end.
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What the story claims, and what we checked
What we compared with the page.
- The figure: under two monthsCheckedPrinted word for word on the page, near the name of TC Energy.
- The passage quoted aboveCheckedCopied word for word from the page, near the name of TC Energy.
- TC Energy uses MoveworksCheckedConfirmed line.
- The result itselfNot checkedWe quote it; we did not measure it.
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