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How TripleTen uses Retell AI

200 hours

“That’s roughly 200 hours per month we’re getting back”

As published on retellai.com. Captured by usedby on Oct 5, 2026.

What happened

TripleTen uses an AI voice agent named Charlotte to call prospective students who complete its career quiz. The agent answers program questions and schedules appointments with admissions advisors, and it is connected to the company's HubSpot CRM.

Summary written by usedby from the source page, in English. The figures are those of Retell AI and TripleTen, not ours.

  • 20%“Charlotte's calls were supported with Retell's proprietary Branded Call feature that increased pickup and conversion rates by 20%.”
  • 17,000“Outbound to Calls Monthly: 17,000”
  • 3,000+“Hours Saved Since Implementation in August 2024: 3,000+”

That’s roughly 200 hours per month we’re getting back, allowing our team to stay focused on higher-value conversations

From the page. retellai.com, captured Oct 5, 2026

We’re utilizing AI to empower our team, so that they can be much more effective with the AI agents working side by side with them. And, we’re not trying to replace our whole team with AI agents because we know that especially in education, personalization is really important.

Ana Riabova, AI Growth Product Manager, TripleTen. Source, captured Oct 5, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 5, 2026.

  • The figure: 200 hoursCheckedPrinted word for word on the page, near the name of TripleTen.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of TripleTen.
  • TripleTen uses Retell AICheckedConfirmed line. Latest check across sources: Oct 5, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

~3 minutes“Call handling time reduction in data intake flows: ~3 minutes”Matic uses Retell AI. Another customer of Retell AI10x+“10x+ year-over-year growth in Spare’s AI product line”SpareLabs uses Retell AI. Another customer of Retell AI50 percent“more than 50 percent of Babbel’s tickets are automated through AI agents”Babbel uses Zendesk AI. Same industry: EdTech & E-learning