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How Western Union uses Levelpath

60%

“60% percent reduction in review time for supplier MSAs”

As published on levelpath.com. Captured by usedby on Oct 8, 2026.

What happened

Western Union uses Levelpath for contract intake and routing, contract discovery, AI-based review of Master Service Agreements and Statements of Work against playbooks, and an AI assistant that summarizes agreements. This replaced a manual, metadata-dependent contracting process.

Summary written by usedby from the source page, in English. The figures are those of Levelpath and Western Union, not ours.

MSA Review Automation: AI compares Master Service Agreements (MSA) against company playbooks, flagging deviations and risky clauses. Review time dropped by 60%, strengthening compliance and governance.

From the page. levelpath.com, captured Oct 8, 2026

Teams have been in calls with leadership and can instantly pull up answers. It is like having a paralegal who knows every contract.

Joel Jeffries, Manager of Sourcing Systems, Western Union. Source, captured Oct 8, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 8, 2026.

  • The figure: 60%CheckedPrinted word for word on the page, near the name of Western Union.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Western Union.
  • Western Union uses LevelpathCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

15,600+“15,600+ employees actively using Levelpath for intake requests”Ace Hardware uses Levelpath. Another customer of Levelpath80%“80% addressable spend under management”Acrisure uses Levelpath. Another customer of Levelpath10 times“I’d estimate we’re at least 10 times more efficient during the planning process.”Bolt uses Pigment. Same industry: Fintech & Payments