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60%

“reducing integration expenses by 60% compared to their previous setup”

As published on tray.ai, September 2025. Checked by usedby on Oct 16, 2026.

What happened

Yext uses Tray.ai as a unified iPaaS to consolidate its integrations, replacing a legacy integration platform and multiple supporting tools. It also uses it for built-in monitoring, to let business users build workflows, and to build internal AI agents such as IT support agents.

Summary written by usedby from the source page, in English. The figures are those of Tray.io and Yext, not ours.

  • 3x“3x faster integration development, reducing build time from three days to one.”
  • 100+“We’ve completed 100+ integrations in just three months”

Tray provided a significantly lower cost structure, reducing integration expenses by 60% compared to their previous setup.

From the page. tray.ai

With Tray, we can build integrations 3x faster than with our legacy platform, giving us the agility we needed.

Tulasi Donthireddy, Director of IT and Business Applications, Yext. Source

What the story claims, and what we checked

What we compared with the page.

  • The figure: 60%CheckedPrinted word for word on the page, near the name of Yext.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Yext.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • Yext uses Tray.ioCheckedConfirmed line.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

Weeks, not monthsTo overhaul Salesforce securityAbridge uses Tray.io. Another customer of Tray.io23 hours“What previously took 23 hours now takes under five minutes.”Zuora uses Tray.io. Another customer of Tray.io2,500+“Slack lifecycle automation across 2,500+ channels makes it safe to allow user-requested creation”Life360 uses Tray.io. Another customer of Tray.io