2,243 customer stories of AI tools, quoted from the pages they came from
Each story links to its source page and the day we captured it. Every figure is printed on that page: we never estimate one.
2,243 stories about 2,005 companies and 280 AI tools. 1,720 carry a figure printed on their page. All come from vendor case studies: they show what vendors chose to publish.
- 10–11%increase in net promoter score over 2 yearsFreeman uses Observe Ai.Vendor case studyobserve.aiCaptured Oct 5, 2026
- 100%“With 100% QA coverage—up from just 2%”Personify Health uses Observe Ai.Vendor case studyobserve.aiCaptured Oct 5, 2026
- 80%+automated member verificationClearwater Benefits uses Observe Ai.Vendor case studyobserve.aiCaptured Oct 5, 2026
- 90+“Elevated focus of 90+ advisors toward high-value, learner-centered conversations”Boundless Learning uses Observe Ai.Vendor case studyobserve.aiCaptured Oct 5, 2026
- 19,000“Today, DoorDash operates with nearly 100% automated quality coverage across 19,000 agents”Doordash uses Observe Ai. Logistics & Supply Chain.Vendor case studyobserve.aiCaptured Oct 5, 2026
- Verida, which coordinates non-emergency medical transportation for Medicaid and Medicare recipients, uses Observe.AI Real-Time Agent Assist and Post-Interaction AI (including Auto QA) in its call centers.Verida uses Observe Ai.Vendor case studyobserve.aiCaptured Oct 5, 2026
