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How Boundless Learning uses Observe Ai

90+

“Elevated focus of 90+ advisors toward high-value, learner-centered conversations”

As published on observe.ai. Captured by usedby on Oct 5, 2026.

What happened

Boundless Learning uses an Observe.AI VoiceAI Agent named Lisa to make proactive outbound calls to prospective learners on behalf of university partners. The agent identifies intent and either books time with a human advisor or transfers the conversation to one live, while delivering required compliance disclosures.

Summary written by usedby from the source page, in English. The figures are those of Observe Ai and Boundless Learning, not ours.

  • 100%“Created structured AI-to-human handoff with 100% accuracy on compliance and disclosures”

By using AI agents to handle high-volume initial outreach, Boundless Learning expanded the number of learners who could be engaged without pulling advisors away from complex, high-touch conversations.

From the page. observe.ai, captured Oct 5, 2026

AI can help us create more opportunities for connection and then get learners to the experts when it matters.

Chris Martin, Enrollment Operations Manager, Acquisition & Retention, Boundless Learning. Source, captured Oct 5, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 5, 2026.

  • The figure: 90+CheckedPrinted word for word on the page, near the name of Boundless Learning.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Boundless Learning.
  • Boundless Learning uses Observe AiCheckedConfirmed line. Latest check across sources: Oct 5, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

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