3
AI tools in use at AbbVie
AbbVie uses 3 AI tools: Phenom (Recruiting & Talent Acquisition), CallMiner (Customer Service Automation), and Cradle (Scientific Research). 1 is confirmed by a published story, quote or press release; 2 are listed on the vendor's own pages.Latest check Oct 8, 2026: 3 of 3 tools checked, from 3 public sources.
- Industry
- Biotech & Pharma
- Website
- abbvie.com
- AI tools in use
- 3Median for the 35 Biotech & Pharma companies on usedby: 2
- Latest check
- October 8, 20263 of 3 tools checked so far
Every AI tool at AbbVie
3 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Phenom | Recruiting & Talent Acquisition | — | phenom.com | |
 CallMiner | Customer Service Automation | — | callminer.com | |
 Cradle | Scientific Research | — | cradle.bio |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
AbbVie compared to other Biotech & Pharma companies
AbbVie uses 3 AI tools. The median among the 35 Biotech & Pharma companies on usedby is 2. 19 of its 34 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
35 Biotech & Pharma companies on usedby, by number of AI tools
- 17 companies with 1 tool
- 2 companies with 2 tools
- 3 companies with 3 tools
- 4 companies with 4 tools
- 4 companies with 5 tools
- 1 company with 6 tools
- 1 company with 7 tools
- 3 companies with 8 tools or more
What its peers use that AbbVie does not
Questions about AI at AbbVie
What AI tools does AbbVie use?
AbbVie uses 3 AI tools: Phenom, CallMiner, and Cradle. 1 is confirmed by a published story, quote or press release, and 2 are listed on the vendor's own pages.
Does AbbVie use Domino Data Lab?
usedby has not found a public page showing that AbbVie uses Domino Data Lab. Domino Data Lab is the most used AI tool among the 35 Biotech & Pharma companies on usedby: 7 of them use it. See who uses Domino Data Lab.
How does AbbVie compare to other Biotech & Pharma companies?
AbbVie uses 3 AI tools. The median among the 35 Biotech & Pharma companies on usedby is 2, and 19 of its 34 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools AbbVie uses?
Each tool is linked to a public page that names AbbVie: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find AbbVie, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.