2
AI tools in use at British Gas
British Gas uses 2 AI tools: CallMiner (Customer Service Automation) and Miro (Project & Workspace Mgmt). 2 are confirmed by a published story, quote or press release; none is listed on the vendor's own pages.Latest check Oct 8, 2026: 2 of 2 tools checked, from 4 public sources.
- Industry
- Energy, Utilities & Cleantech
- Website
- britishgas.co.uk
- AI tools in use
- 2Median for the 46 Energy, Utilities & Cleantech companies on usedby: 1
- Latest check
- October 8, 20262 of 2 tools checked so far
Every AI tool at British Gas
2 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 CallMiner | Customer Service Automation | — | callminer.com | |
 Miro | Project & Workspace Mgmt | — | miro.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
British Gas compared to other Energy, Utilities & Cleantech companies
British Gas uses 2 AI tools. The median among the 46 Energy, Utilities & Cleantech companies on usedby is 1. 29 of its 45 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
46 Energy, Utilities & Cleantech companies on usedby, by number of AI tools
- 29 companies with 1 tool
- 7 companies with 2 tools
- 4 companies with 3 tools
- 3 companies with 4 tools
- 1 company with 5 tools
- 1 company with 6 tools
- 0 companies with 7 tools
- 1 company with 8 tools
What its peers use that British Gas does not
Questions about AI at British Gas
What AI tools does British Gas use?
British Gas uses 2 AI tools: CallMiner and Miro. 2 are confirmed by a published story, quote or press release, and none is listed on the vendor's own pages.
Does British Gas use Harvey?
usedby has not found a public page showing that British Gas uses Harvey. Harvey is the most used AI tool among the 46 Energy, Utilities & Cleantech companies on usedby: 4 of them use it. See who uses Harvey.
How does British Gas compare to other Energy, Utilities & Cleantech companies?
British Gas uses 2 AI tools. The median among the 46 Energy, Utilities & Cleantech companies on usedby is 1, and 29 of its 45 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools British Gas uses?
Each tool is linked to a public page that names British Gas: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find British Gas, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.